Troubleshooting

Contact support

How to reach Modri if a guide did not fix the problem.

Last updated Aug 18, 2026

In the app

Signed-in users can open Help & Support or Feedback in the sidebar. That sends a message from your account, including the page you were on.

By email

Write to hello@modri.io. Include:

  • What you were trying to do
  • Whether it happened in the extension or the web app
  • The workspace name if you know it
  • Approximate time, and whether you saw read-only or a sign-in error

Do not send candidate resumes or extra profile data unless we ask.

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