Troubleshooting

Fix the Chrome extension

What to try when the Modri panel is missing, signed out, or on the wrong account.

Last updated Aug 18, 2026

Work through these in order.

Before you start

You need Chrome. Other browsers will not run the extension.

Confirm the page type

The panel appears on LinkedIn profiles (linkedin.com/in/…) and on Google Search results. It does not appear on LinkedIn Feed, Recruiter project views, or LinkedIn Search.

Pin the extension and reload

Click the puzzle icon in Chrome, pin Modri, then reload the tab. Open the extension popup and see whether you are signed in.

Sign in with the same account as the app

Web cookies do not sign the extension in. Sign in from the panel or popup with the same Google/email you use at modri.io.

If you signed up in the browser from a LinkedIn tab, use Continue on LinkedIn in the app, then sign in once inside the extension.

Check the active workspace

The popup shows the workspace. Switch workspaces in the web app sidebar, then reload LinkedIn. The popup cannot switch workspaces.

Try another profile

If one company page or a non-/in/ URL is open, pick a standard profile. If selectors fail on a rare layout, another /in/… page is the quick test.

Still stuck?

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